Visual Content Specialist (Video and Graphic Arts)
InTheChat enables large-scale enterprises to reduce costs, grow revenue and improve their customers’ service experiences by migrating contacts to convenient mobile channels: text messaging, web & mobile chat, social media, email, messaging applications and chatbots. Powered by Natural Language Processing (NLP) and Artificial Intelligence (AI), ITC’s platform offers automated self-service and/or routes incoming messages to the best-skilled agents like a traditional skills-based IVR manages phone calls. This, combined with ITC’s integrated CRM capabilities, contact center-grade performance reporting and workflow management enables agents on ITC’s platform to support customers via innovative new digital channels leveraging familiar processes from the traditional phone channel. This is an opportunity to educate the world on the benefits of InTheChat and join a highly successful, energetic team at an exciting period in the company’s growth.
Title: Visual Content Specialist Reports to: Vice President, Sales & Marketing Reports: N/A Location: Waterloo and/or Toronto
The Visual Content Specialist combines an artistic sensibility with a passion for tech to create exciting video material, graphical elements, and marketing collateral. The goal: to help educate the world on the benefits of the InTheChat software platform.
Video Production (primary work)
-Capture video footage from interviews, action shots, and screen captures
-Create captivating elements, including basic animations
-Edit video footage to create professional-grade content for the web
-Prepare scripts and storyboards
Graphic Design (secondary work)
-Design graphical elements for marketing purposes
-Create marketing materials, including info sheets, e-books, PowerPoint decks, postcards, and posters
Photography (occasional work)
-Capture and edit professional-grade photos for marketing purposes
• A college diploma, Bachelor’s degree or equivalent working experience.
• A passion and strong understanding of the industry and our business’ mission.
• Infectious enthusiasm toward new technologies and a curiosity for learning new things.
• Website design/development experience is a bonus asset!
A competitive salary will be offered, dependent on skills and experience.
Please send your resume, cover letter, and examples of your work to: Kat Austin, Marketing Managerkat.firstname.lastname@example.org