Innovative Brands Bring Digital Customer Service Freedom with ITC
Leading online technology retailer – first to offer Facebook Messenger customer service.
The first major bank to offer customer contact via SMS & Facebook Messenger customer service.
Digital Channels Include: 2-Way Text, Messenger, Twitter, Facebook, Instagram, web/mobile chat and email.
Consumers want to message your brand for sales and customer service. No phone calls, no hold time.
ITC is the complete digital customer service platform that seamlessly integrates any text-based messaging channels into your call center.