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FinancialConnect reduces contact center cost and boosts customer satisfaction.

When given the choice, customers would prefer to message their bank than call for customer service. Digital channels for sales and service reduces cost, boosts revenue and customer satisfaction.
Just fill out the form above to download the FinancialConnect checklist and tailor the platform to your organization’s unique needs.

Innovative Financial Institutions Bring Digital Customer Service Freedom with ITC

The first major bank to offer customer service via SMS & Facebook Messenger – Powered by ITC.

Our experience in banking makes the difference! Contact us to learn how we can tailor a program for your financial institution.

Omni-Channel Contact Center

Integrate just one or all the digital channels into your organization
“We are excited to be able to make banking easier through the convenience of texting, a medium our customers are using in increasing numbers,” — Wendy Arnott, Head of Digital Marketing and Social Media, TD Bank Group
Find out why financial institutions are choosing FinancialConnect by ITC.