Are you a Value-Added Reseller, Carrier, Technology Partner, System Integrator or Business Process Outsource Partner that works with contact centers? If so, we can partner with you to bring our industry-leading digital platform to your customers. Our training and go-to-market assistance will empower you to become a trusted advisor in today’s digital landscape; and our business model will increase profitability for everyone involved.
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InTheChat (ITC) is powering the digital transformation of enterprises and enabling 21st-century customer service for an increasingly mobile world. Our digital customer engagement platform, powered by Natural Language Processing (NLP) and Artificial Intelligence (AI), allows large-scale enterprises to deliver sales and service support for their customers via social media, chat, email, SMS and messaging applications. Our industry-leading automated assistants (bots) and omni-channel live agent platform combine to deliver an innovative, convenient and customer-valued service experience.