Author: itc_admin

In the Chat Helps Companies Provide An Excellent Social Media Customer Experience

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For just over four years, In the Chat has been helping companies connect with consumers in digital channels and establish relationships that really matter. Our CEO, John Huehn offered his advice on why brands need to be present…

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What do Consumers Look for From Brands in Social Media?

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According to Kristina Knight of BizReport, “Social media is like speed dating – a lot can go right and a lot can go wrong between the brand and the shopper.” Many brands struggle to determine the best way to…

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Hang up the phone! In the Chat’s Text Messaging Platform Delivers the Freedom of Customer Service on the Go

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Las Vegas – June 10, 2014 – In the Chat Communications Inc., known for its leading edge Enterprise social media sales and service platform, announces a new product offering that enables companies to give customers the gifts of…

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