Last week we were at Southeast Credit Union Conference & Expo, where we had a great time talking to credit union professionals about the current digital customer service trends in banking and finance. The major topic of conversation at the conference was digital transformation; as bigger banks increasingly move toward offering services online, credit unions need to embrace new technologies if they are going to remain competitive.
The question we’re here to ask is: people prefer banking digitally, so why not engage with them digitally? Your customers will be happy, and you’ll be ahead of the curve when it comes to making banking more of a frictionless digital experience.
If you were at SCUCE and would like to talk about how ITC can help you achieve your digital transformation goals, simply get in touch to book a demo.