Brilliant digital customer service is here.

Find out why some of the world's leading brands choose InTheChat.

Newegg.com logo
TD Ameritrade logo
Universal Studios logo
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Government of Canada logo
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The benefits ITC delivers to your brand:

superior Customer Experience

Stop restricting how your customers communicate with you. Connect with customers on their channel of choice and deliver consistent customer experience across all channels.

customer engagement

ITC enables your company to quickly and effectively engage consumers on social channels to improve sales, customer service, and brand engagement.

improved agent experience

Channel consolidation benefits your customers and your agents, who will be thrilled to have all their channels in one window that handles all communication types the same, regardless of channel.

chatbot and NLP integration 

Increasingly, consumers expect immediate answers to their questions, and chatbots delight customers by exceeding these expectations – driving up NPS & CSATs.

Channels Supported by ITC:

ITC delivers customer experience excellence for:

Contact Centers

Banking and Finance

Colleges and Universities

eCommerce

Sales Organizations

Hospitality

ITC news and CX tips:

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Retail of the future: blended digital/in-store purchasing experiences
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Book a personalized demo to learn how ITC's Digital Desktop can work for you.

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