Stop restricting how your customers communicate with you. Connect with customers on their channel of choice and deliver consistent customer experience across all channels.
ITC enables your company to quickly and effectively engage consumers on social channels to improve sales, customer service, and brand engagement.
Channel consolidation benefits your customers and your agents, who will be thrilled to have all their channels in one window that handles all communication types the same, regardless of channel.
Increasingly, consumers expect immediate answers to their questions, and chatbots delight customers by exceeding these expectations – driving up NPS & CSATs.
Improve agent experience and efficiency with channel consolidation and CRM integration.
Deliver customer experience excellence with self-service automation and chatbots.
ITC prioritizes security and privacy with secure authentication and redaction.
Use digital messaging to boost sales by attracting new audiences and following leads.
Engage your student body, faculty, and staff over their preferred messaging channels.
Make your guests travel experience easier with 2-way SMS messaging.