Brilliant digital customer service is here.

Find out why some of the world's leading brands choose InTheChat.

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TD Ameritrade logo
Universal Studios logo
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Government of Canada logo
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Channels Supported by ITC:

See the ITC platform in action:

ITC delivers customer experience excellence through:

superior customer experience

Connect with customers on their channel of choice and deliver consistent customer experience across all channels.

CRM Integration

Connect with customers on their channel of choice and deliver consistent customer experience across all channels.

improved agent experience

Connect with customers on their channel of choice and deliver consistent customer experience across all channels.

chatbot integration

Connect with customers on their channel of choice and deliver consistent customer experience across all channels.

increased efficiency

Connect with customers on their channel of choice and deliver consistent customer experience across all channels.

enterprise-grade reporting and metrics

Connect with customers on their channel of choice and deliver consistent customer experience across all channels.

secure authentication

Connect with customers on their channel of choice and deliver consistent customer experience across all channels.

skills-based routing

Connect with customers on their channel of choice and deliver consistent customer experience across all channels.

ITC news and CX tips:

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Retail of the future: blended digital/in-store purchasing experiences
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