Digital Messaging for Financial Institutions

banking interaction on customer's mobile phone

Why do Financial Institutions Love ITC?

Workforce optimization. Banks working with ITC have been able to reduce staffing by 30%, while doubling customer engagement.

Customer satisfaction. Banks that value customer experience (CX) leverage ITC to provide greater access to convenient services – earning more customer love!

Agile innovation. ITC works with financial institutions to quickly develop new functionality, pushing them to the leading edge of CX innovation.

ITC Prioritizes Security & Privacy

Secure Authentication

Verify your customers’ identities to ensure the safe communication of sensitive information, i.e. PPI.


Permanently erase sensitive information from the ITC system, ensuring the security of your customers’ data.

high standards

ITC’s high standards in security and compliance has made it the the trusted tool for financial organizations.

Leaders in Banking Innovation

TD Bank Financial Group

TD Bank: First on Messenger & SMS

Powered by ITC, TD Bank was the first major bank to launch customer service over 2-Way SMS and Facebook Messenger. Read more here and here.

customer interacts with financial interaction over messenger, asking about mortgage

Simply click to learn more about how ITC's Digital Desktop can work for you.

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