Apply for a free production pilot.

Test drive ITC's digital customer service platform and see how it can deliver efficiency and customer experience excellence for you.

You are eligible if you are:

  • A B2C Company based out of the United States or Canada (i.e. Financial Services, Insurance, Retail, Hospitality, etc)
  • You plan to scale up to 10+ digital customer service agents
  • You have VP or above project sign off
  • You are passionate about improving both customer and agent experience
  • You like us and we like you

To get started, simply fill out this form:

We value your privacy: Your personal data is used for internal purposes only and will never be sold or shared.

Find out why some of the world's leading brands choose InTheChat

The benefits of ITC for contact centers:

Increased efficiency through channel consolidation

All digital channels

Improved customer experience through consistency of service

Virtual Sales assistant via chatbot

Scalable customer service with self-service automation

Get started with your free production pilot

simply fill out the form and one of our digital customer service experts will contact you

  • All Channels, One Dashboard: Reduce agent stress by consolidating all digital channels into one platform
  • Skills-Based and Best-Service Routing: NLP and text analytics route messages to the best agent at the best time
  • Secure Authentication: Empower agents to fully assist customers over digital channels while protecting customer information
  • Reporting and Metrics: Access contact center-grade reporting metrics to get insights into the performance of your teams

Since the onset of our relationship with John and his team he has consistently been a very involved business partner. Ensuring that the needs of our company were always at the forefront of future developments and consistently being present to solicit feedback and opinions about the software.


The ITC team has always closely aligned with our customer centric model and worked to help facilitate our customer interactions online.

Robert Jackson

Manager - Digital Communications

Digital Customer Service. Simplified.