WeChat. People in China do everything on WeChat (chat, shop, access services). This app is gaining momentum in North America – don’t be left behind!
LINE. Huge in Asia & the Middle East, LINE is now making inroads into North America. Bonus: accounts are linked to a phone number – facilitating identity verification.
Kik. Loved by US teenagers, Kik will soon become the next big messaging channel for business as this generation gains purchasing power. Get ready!
Chatbots optimize your workforce. Chatbots can carry out routine tasks, such as greeting customers or answering FAQs, saving your team time – and money.
Looking for an engaging marketing strategy? Launch an interactive virtual assistant. Tommy Hilfiger customers spent 350% more time with the brand’s virtual assistant (Gigi Hadid) than they would have spent on the company’s website. And remember: increased engagement generates increased revenue (read more).