Tag: Chat

Digital communication removes barriers to delivery of vital services to underserved communities

Just this week, the Government of Canada launched its new First Nations and Inuit Hope For Wellness hotline – a 24/7 hotline that offers counseling services to indigenous Canadians. Trained crisis counselors provide immediate, culturally relevant support in…

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What is Chat in Digital Communications?

chat bubbles

Generously defined, chat refers to conversations carried out over digital channels. This becomes a source of confusion for many people, as chat-based interactions can happen through various types of digital channels—each of which comes with its own distinct…

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