Tag: mobile wallet

The benefits of asynchronous messaging for your contact center

In considering how to move forward with formulating strategy for digital customer service, it’s important for companies to understand what is driving the rising demand for customer service over digital channels. Consumers aren’t just switching to digital channels…

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Retail Mobile Wallet Adoption is Spiking

A new study shows that there’s a huge opportunity for retailers in the form of the mobile wallet – a technology that’s only just emerging. The study, which was carried out by Citi Retail Services , focused on…

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