Use Digital Messaging to Boost Sales

Connect with customers where they work and play

It makes sense for companies to connect with consumers in a space where they already spend a great deal of their time: the digital space. The digital space presents a world of untapped sales opportunities where companies can broaden their reach to connect with new customers over text, messengers, and social media.

Launching new channels provides consumers with a new access point for engaging with your company – a strategy that can attract and retain new customers.

ITC delivers proven sales benefits:

Be where your customer is

Provide direct customer support on the channels your customers use most.

Promote your products and services:

Engage directly with responses to promotions on all digital channels.

Find social media leads

NLP combs social media finding sales leads

Connect with customers who are talking about your products on social media.

Use ITC to increase your sales

  • Offer help when they need it the most. Displaying a pop-up contact button at key moments during a consumer’s online activity allows them to quickly connect with your sales agents over Live Chat, SMS, or messengers.
  • Automate sales; delight customers. Chatbots can guide customers through their purchase decisions, offering suggestions and facilitating sales.
  • Harness the power of NLP to quickly find leads. Save your team’s time and enable them to focus on valuable opportunities.


Mobile: Customers can connect from anywhere to ask questions on their own time.

Concurrent: Phone calls are 1-to-1. Text enables support of 3-5 customers at once.

Efficient: Sending and receiving text messages is less expensive than phone.

In fact, 90% of top performing sales people now use social media as part of their sales strategy.

75% of B2B buyers use social media to make purchasing decisions.

Today's decision-makers consult at least 5 pieces of content before engaging with a sales rep.

Simply click to learn more about how ITC's Digital Desktop can work for you.

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