Use Digital Messaging to Boost Sales
Connect with customers where they work and play
It makes sense for companies to connect with consumers in a space where they already spend a great deal of their time: the digital space. The digital space presents a world of untapped sales opportunities where companies can broaden their reach to connect with new customers over text, messengers, and social media.
Launching new channels provides consumers with a new access point for engaging with your company – a strategy that can attract and retain new customers.
ITC delivers proven sales benefits:
Be where your customer is
Provide direct customer support on the channels your customers use most.
Promote your products and services:
Engage directly with responses to promotions on all digital channels.
Find social media leads
Connect with customers who are talking about your products on social media.
Use ITC to increase your sales
ITC IS:
Mobile: Customers can connect from anywhere to ask questions on their own time.
Concurrent: Phone calls are 1-to-1. Text enables support of 3-5 customers at once.
Efficient: Sending and receiving text messages is less expensive than phone.
In fact, 90% of top performing sales people now use social media as part of their sales strategy.
75% of B2B buyers use social media to make purchasing decisions.
Today's decision-makers consult at least 5 pieces of content before engaging with a sales rep.