Apple Business Chat Beta

Connect With Your Customers

Apple Business Chat Beta is a powerful new way for businesses to connect with customers directly, through the Messages app on iOS. Using Apple Business Chat Beta, your customers can ask questions about your products or services, schedule appointments and make purchases or payments through Apple Pay, conveniently from their iPhone or iPad.

Customers can start conversations with your customer service team directly from your app or by searching for your brand in Safari, Maps, Spotlight and Siri. InTheChat’s Customer Service Platform then routes their inquiries to an automated assistant or a live agent for the best and fastest possible response via our easy-to-use dashboard.  This makes it easy for customers to reach a live person when required and your customers are always in control of the contact information they might choose to share.

Engage with Millions When and Where They Want

Customers can start Apple Business Chat Beta conversations on their iOS device, website or by searching for your business in Apple Maps, Safari, Search or Siri. From their search, they will receive the option to contact your company using Messages.

Apple Business Chat screenshots

InTheChat is proud to support Apple Business Chat Beta – Enabling companies like Newegg to offer their customers a powerful new way to connect with them directly – using the Messages app.

To learn more about the benefits of Apple Business Chat, click here to download our data sheet.


Newegg customers can connect directly to a live agent with Apple Business Chat. Customers are able to ask questions about products and services using the Messages app and can make purchases or payments through Apple Pay.

Newegg contact center agents can engage their customers on Business Chat with ease. Business Chat integrates seamlessly into InTheChat's Digital Desktop solutions for Omnichannel customer service.

TD Ameritrade

TD Ameritrade uses an automated agent that can help customers with quotes, account info, trades, and more. Customers are able to request to speak to a live agent at anytime during the engagement.

Learn how InTheChat can support Apple Business Chat Beta for your organization.

Simply click to learn more about how ITC's Digital Desktop can work for you.

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